Refund policy

DRAFT – please review and replace the [bracketed] details before launch.

Food safety first

Because our products are food items, we cannot accept returns of opened or used packs.

Damaged, wrong or missing items

If your order arrives damaged, incorrect or incomplete, please contact us within [48 hours] of delivery with your order number and clear photos of the pack and outer box. Once verified, we will send a replacement or issue a refund.

Refunds

Approved refunds are made to your original payment method within [5–7] business days. For cash-on-delivery orders, we will refund to a bank account or UPI ID you share with us.

Cancellations

You can cancel an order before it has been shipped by contacting us. Orders that have already shipped cannot be cancelled.

Contact

Reach us through our contact page and we’ll be happy to help.